Privacy Policy

Sport Station ("we", "our", "us") is a trading name of Sport Station Individual Establishment. We respect the privacy rights of its online visitors ("you", "your", "yours") and recognize the importance of protecting the information collected about them. We have adopted a Privacy Policy that guides how we collect, store, and use the information that you provide us with. 

The following information is provided by Sport Station to enable our online visitors to be fully informed of the stipulations in our Privacy Policy. By visiting Sport Station, you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions.


This Privacy Policy does not apply to websites maintained by other companies or organizations to which we link and Sport Station is not responsible for any personal information you submit to third parties via our website. Please ensure that you read the Privacy Policy of other such companies or organizations before submitting your details.


What personal information do we collect from you?

Sport Station collects personal information in several ways: (i) when you place an order and (ii) register for a service offered by Sport Station. By registering at Sport Station, you are consenting to the collection of your personal data. For a personalized experience that's relevant to customer liking, we also record gender information. Through this, we're able to provide product suggestions, website experiences, and off-site communication that is relevant to the particular gender, whenever needed.

If an order is placed with us, we need to hold personal information including your name, email address, phone number, shipping, and credit/debit card billing address(es) so that we can process and complete your order.

Credit/debit card details saved will never be shared with third parties, and will only be used to process your order using our payment partner's system. We will also ask for your telephone number. This number will be given to our courier for delivery services and to contact you if required. These details will allow us to process your order and keep you informed about the status of your order.

 

What kind of cookies does our website uses?

Our site uses cookies (very small files that are sent by us to your computer or other access devices) which we can access when you visit our site in the future. By using our website, you agree that we can place these cookies on your device and access them when you visit the site in the future.

If you want to delete any cookies that are already present on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies. Please note that by deleting our cookies or disabling future cookies, you may not be able to access certain areas or features on our site or it will affect the ease of using our site.


How will you use the collected information? 

Sport Station may use your personal information for the processing of orders, payments and provide you with a personalized shopping experience. We will also use your details to fulfill and deliver your orders and manage your account. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which for that reason, we may keep a record of that information. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.

We may also use your personal information to send you marketing updates but only ever in accordance with your preferences (as detailed in the next section). We do not sell or provide your details to third-party marketing companies.

Finally, we may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors' needs.


How about Marketing and Subscription information? 

When you register at Sport Station and you place an order, you are consenting to receive promotional communication from us. You have the option to opt-out or unsubscribe from our marketing communications such as:

Communication alerts for new products, special offers, events of interest, and one-off marketing promotions. 

We will never share your contact details and we do not sell or otherwise pass your details to third parties for marketing purposes. Marketing communications you subscribe to will only be sent by Sport Station


At all times, we will offer you the opportunity to unsubscribe from any service or update to which you have subscribed if you changed your mind. Any email we send will contain an easy automated unsubscribe link so that you can opt out of that particular mailshot. Simply follow the indications in the email. Alternatively, you can contact our Customer Care team and we will be more than happy to assist.


How will you keep my information safe? 

 We will take reasonable care to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with. When you place an order or access your account information, we use a Secure Sockets Layer (SSL) encryption, which encrypts your information before it is sent to us to protect it from unauthorized use. In addition, we will take reasonable steps to ensure that third-party business partners to whom we transfer any data will provide sufficient protection of that personal information.


What if I have further questions or would like to raise a specific query? 

 Should you have more questions about our Privacy Policy, please go to the ‘’Frequently Asked Questions’’ (FAQs) page and your query could already be listed there. The Terms and Conditions page also has useful information. If you require more information, please go to the ‘’Contact Us’’ section of the website and reach out to us using your preferred platform.

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